Refund & Returns Policy

Effective Date: 5 February 2026 | Contact: toy.support.team@gmail.com

1. Introduction

Welcome to privatetoy.in. We provide digital educational video content (18+ only). As our products are digital, refund policies differ from physical products.

2. Digital Product Notice

All products available on our website are instant-access digital videos. Access is provided immediately after successful payment.

3. Refund Eligibility

• No automatic refund will be provided once access is granted.
• Refund may only be considered in case of a technical issue where access is not delivered.
• We will first try to resolve the issue before processing any refund.

4. Non-Refundable Cases

• Product already accessed or viewed
• Download completed
• Change of mind after purchase
• Personal expectations not met
• Incorrect product selection

5. Technical Issues

If your payment is successful but access is not received, please contact us within 24 hours with payment details.

6. Refund Process (If Approved)

• Email your request with valid payment proof
• Provide your registered email ID
• If approved, refund will be processed to the original payment method

7. Refund Timeline

Approved refunds will be processed within 5–7 working days.

8. Adult Content Disclaimer

All content on this website is strictly for 18+ adults. By purchasing, you confirm that you meet the legal age requirement.

9. Contact Us

For refund-related queries:
📧 toy.support.team@gmail.com
🌐 www.privatetoy.in